F.A.Q.
Do you offer any promotionnal codes
Do you accept refunds
I MADE A MISTAKE ON A SIZE OR A COLOUR. HOW CAN I MAKE AN EXCHANGE
HOW LONG DOES DELIVERY TAKE
HOW MUCH ARE YOUR DELIVERY FEES
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You can claim a refund if we receive your items back within 30 days of purchase. Contact us by email for more information: hello@shack.fan.
We offer a $ 10 gift card when returning your items.
* Swimsuit bottoms are not refundable or exchangeable for hygiene reasons.
You can exchange your items within 30 days of purchase. Shipping costs are not covered by SHACK. Contact us by email for more information: hello@shack.fan.
We offer a $ 10 gift card when returning your items.
* Swimsuit bottoms are not refundable or exchangeable for hygiene reasons.
You can expect to receive your order within 3 to 5 business days via our carrier Nationex. Allow extra time for remote areas.
Standard delivery is offered at a flat rate of $6.99.
Express delivery* is available in Quebec and Ontario at a flat rate of $19.00.
* Exceptions apply for remote areas. Check out our delivery policy for details.